Maintenance

That Protects the Property and the Owner

Maintenance is where many property managers lose control of cost.

We are structured to prevent that.

We coordinate the full maintenance process between:

• Tenant
• Vendor
• Owner

while maintaining oversight on cost, scope, and execution.

What Makes Our Process Different

No in-house maintenance markup

We do not carry internal maintenance staff, inventory, or overhead that needs to be fed through repair volume.

Strong vendor relationships

We work with trusted vendors who:

• Communicate directly with tenants
• Complete work efficiently
• Submit structured invoices

Weekly vendor payments

We pay vendors weekly, not on 30-day cycles.

That keeps our work prioritized and vendors responsive.

Real cost awareness

We have thousands of invoices worth of pricing data to compare:

• Labor
• Materials
• Scope

We do not blindly approve work.

Approval Structure $350 approval cap
Anything above requires owner approval

This:

• Prevents overspending
• Keeps owners in control of larger decisions
• Removes confusion around who approved what
• Reserve Requirement

We require:

$350 reserve per door

This ensures:

• Vendors are paid quickly
• Work is not delayed
• Tenant experience stays intact
• Property condition is maintained

Underfunded properties create delays, frustration, and avoidable problems.